AI Success Manager (US East Customer Hours) at Glean

Role overview

Glean is seeking an AI Success Manager (AISM) for US East hours. As an AISM, you will serve as the primary post-sales point of contact, accountable for platform health. The AISM is a hands-on role where you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building, then delivering…