IT Systems Analyst at sonyinteractiveentertainmentglobal
Company: sonyinteractiveentertainmentglobal
Location: Ireland, Dublin
Workplace: On-site
Seniority: Mid-level
Category: Engineering
Compensation: ~£43k–£71k
Posted: 2026-09-01
Stack: go
Role overview
Responsibilities Support Microsoft 365 operational initiatives, governance efforts, and platform improvements across Teams, SharePoint, OneDrive, Exchange, and Entra ID. Analyze ticket trends and recurring issues to find opportunities for process improvement, automation, and operational efficiency. Maintain and improve runbooks, knowledge articles, process documentation, and operational procedures. Support identity and access governance activities including RBAC, MFA, PIM,…